First to the merchant, who refunded me, and then again to PayPal credit because they did not refund me the total amount when the merchant had already paid them. What pay pal credit is doing is illegal and considered stealing on their end. I then called again and spoke to a lovely woman who admitted that it was the company's fault but that her supervisor said it would take 1 to 2 billing cycles. The second time, I got a man in the call center who said it was their fault and that account services said they would take care of it within 24-48 hrs-still 48 hrs, nothing. That I, as the customer, just don't understand the 2 account system. There are other issues too.Paypal has a banking App and a Credit Card and their agents confuse the two.claiming that problems arise because they can only see one division and surely resolution is to be found in the unseen records. This is no way to run a business! Why in 50 years I have never had credit card problems.Chase, Citi, and Bank of America all run efficient and professional organizations. I am told to call the number on the card.well, I've done that numerous times and we are back full circle. BUT, new reply says they don't have access to my emails and therefore can't resolve my problem. So Paypal is assured they get to keep my money.Įmail Paypal, getting fed up and angry.first reply says they will pass on information to the powers that be. Paypal lists about 7 banks and if yours is not on their list, you can't proceed with the site. NOPE, again Paypal denies transfer never hearing of institution. So, I use a big financial institution, Synchrony Bank, input my routing number (remember this takes time resulting in more frustration). NOPE.Paypal claims they have never heard of my credit Union and deny transfer.even though they have a routing number. So I input all of my bank info from local credit union and request transfer of the exact balance minus a $1.75 fee to Paypal. My time is valuable but Paypal makes my life miserable. I have given up waiting for help from phone calls where after being put on hold, I am given unwanted account information, and go through numerous transfers in an attempt to get my money. So using Paypal I try to transfer my money, my balance, to my bank.
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